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Refund & Cancellation Policy

Last Updated: July 3, 2026

1. Subscription Plans

NaukriEdge offers standard monthly and annual Pro subscription plans to give job seekers advanced career features. Upgrades are processed via Razorpay and credentials are automatically updated in your user dashboard upon successful transaction authorization.

2. Cancellation Policy

You can cancel your NaukriEdge Pro recurring subscription at any time. To cancel, please visit the dashboard settings or contact us directly via our Contact Us page. Once cancelled, you will retain access to all premium Pro features (such as mock interviews and salary metrics) until the end of your current active billing cycle. Your account will then degrade to the free tier.

3. Refund Terms

Due to the immediate resources consumed by parsing systems and generative AI tokens upon request, we do not offer refunds or credits for any partial subscription periods or unused credits once a transaction has completed.

If your payment was processed successfully but your account failed to upgrade due to a technical error on our side, please contact us immediately with your transaction/order ID. We will manually resolve the synchronization error or issue a full refund within 5–7 business days in such scenarios.

4. Disputed Transactions

In the event of duplicate charges or billing discrepancies, please reach out to us through our Contact Us page within 7 days of the charge date to initiate a verification review.